Cancellation, Rescheduling & No-Show Policy

At our studio, your appointment time is reserved especially for you. Because waxing services require a specific amount of time to be performed properly and comfortably, late arrivals, last-minute cancellations, and no-shows can disrupt the schedule for the rest of the day and impact other clients' appointments. To keep things running smoothly and fairly for everyone, please review our policy below.

Deposits

• A deposit is required to secure your appointment.

• Deposits are fully refundable when appointments are canceled or rescheduled with at least 48 hours notice before the scheduled appointment time.

• Cancellations or rescheduling requests made within 48 hours of the appointment will result in the deposit becoming non-refundable.

Rescheduling Appointments

• We understand that schedules can change.
• Appointments may be rescheduled without penalty when at least 48 hours notice is given.
• Rescheduling requests made less than 48 hours before the appointment will result in the loss of the deposit.

Short-Notice Cancellations

• A short-notice cancellation is any cancellation made less than 24 hours before the appointment.
• Short-notice cancellations, same-day cancellations, and no-shows will be charged 100% of the scheduled service amount.
• Appointment times are reserved specifically for each client, and last-minute openings are often difficult to fill.

No-Shows

• A no-show is when a client misses their appointment without contacting the studio.
• Clients who do not show up for their appointment will be charged the full cost of the booked service.
• Repeated no-shows may result in clients being required to prepay in full for future appointments before booking.

Late Arrivals

• Please arrive on time for your appointment.
• Because waxing services are scheduled within specific time blocks, arriving late may affect the quality of your service and delay the appointments scheduled after yours.
• Clients arriving more than 10–15 minutes late may need to have their service shortened or rescheduled depending on the remaining appointment time and the day's schedule.
• If a late arrival prevents enough time to safely or properly complete the service, the appointment may need to be canceled or rescheduled and may still be subject to cancellation fees.
• We cannot guarantee accommodations for late arrivals, as we want to remain respectful of every client's scheduled appointment time.

Agreement to Policy

By signing below, you acknowledge that you have read, understood, and agreed to this Cancellation, Rescheduling, and No-Show Policy.